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Mis-sold a Payday Loan with a Payday Loan Company?
Please note that you may make a claim directly to your Lender and/or the Financial Ombudsman Service without using the services of our firm and without incurring any fees.
*Please note that you may make a claim directly to your Lender and/or the Financial Ombudsman Service without using the services of our firm and without incurring any fees.
A payday loan is a form of short-term lending generally used to ease the financial position of an individual between the time of the loan and the payday.
The problem with payday loans was that it was relatively easy to fall into a cycle of dependency. While these loans were easy to obtain, they also came with high interest rates. As a result, this ensued in many cases where people found themselves in a position where they were borrowing from one lender to pay off another, leading to a downward spiral of successive loans at increasing rates.
This scenario continued for a number of years. Then in 2015, the rules on payday loans were changed and those who were historically granted these loans found that their new applications were suddenly rejected. The intention of these changes was meant to prevent people from getting trapped in payday loan spirals. This also highlighted the fact that lenders needed to ensure that they were treating their customers fairly.
It is not fair nor responsible to lend to an individual where it is clear that the lending will only make the situation worse.
Given the current regulations, it is possible to seek redress from your lender where they failed to spot a cycle of dependency yet neglected to act accordingly.
If your ability to repay your loan was not properly assessed, you may have been treated unfairly by the lender. In such circumstances, you may be entitled to compensation and could even have the loan written off or reduced. See our Frequently Asked Questions (FAQs) section below and complete our form.
You could file the complaint yourself.
Or you could use the professional services of a claims management firm such as ours.
For more information, feel free to contact us.
By submitting the form below, you can set the ball rolling and entrust us to process your claim for you. Our skilled caseworkers are ready to provide you with an exceptional level of service.
Got a question? We’re here to help!
Yes, in some cases you will be entitled to a refund where your payday lender has sought fit to cancel your loan.
Yes, you may have a claim as the payday lender has a duty to assess your financial circumstances insofar as it relates to your ability to afford repayments on the loan.
In circumstances where you were not made aware of the high interest rates, it may be argued that you have not been treated fairly by the lender, or you were not given the information that you needed to establish whether you are eligible for a payday loan. As such, you may be entitled to a refund from a portion of the interest.
Yes, we believe that some default fees can be excessive. In those circumstances, you should be able to succeed in your complaint against the lender and request that the default fees be paid in return.
If the lender neglected to make you aware of your financial status and proceeded to lend money to you, then it can be argued that they failed to treat you fairly. You can file a claim and you may receive a refund from the lender if they repay you with the money that they charged you with.
Please note that you can make a claim directly to your Lender and/or the Financial Ombudsman Service without using the services of our firm and without incurring a fee.
• INGRAM TOFT will take 25% + VAT* (at the prevailing rate) of the amount that you receive, whether this is paid to you or off your agreement.
• No win, no fee basis. If we do not recover anything for you, you do not have to pay us!
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If we do not recover anything for you, you don't have to pay us!
INGRAM TOFT will charge 25% + VAT* (at the prevailing rate) of the amount that you receive, whether this is paid to you or off your agreement.
You have the right to cancel the Agreement within 14 days with no penalty. If you cancel it after the 14-day period, then we reserve the right to charge reasonable costs of work done up until the time of cancellation.
Please note that you may make a claim directly to your lender and/or the Financial Ombudsman Service without using the services of our firm or incurring any fees.
Please note that some of the services offered by Ingram Toft are not Regulated Claims Management Services and as such are not regulated by the Financial Conduct Authority and do not benefit from FCA Protections. Click the Link Here for a list of those services
Ingram Toft is a trading name of LS Claims Ltd which is Regulated by the Financial Conduct Authority in respect of Regulated Claims Management activities (FCA no: 831386). Registered Office: 13th Floor Piccadilly Plaza, Manchester, M1 4BT. Vat No: 287011704, ICO Registration Number Registration Reference: ZA096389
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